FAQs

 

Does e-Design services include Home Visits?

As e-Design is all about providing an easy, budget-friendly online interior design service, it does not include home visits. That said, we welcome you to send us photos, videos, and floor plans. You also get to show us your home via video call during our consultations. If you however you commission us to design the full house with e-Design we will most certainly consider Site Visits as an add-on.

 

Could I book an e-Design package as a Gift for a loved one or client?

Absolutely. Please visit our Gifting page to complete your order. All packages will need to be fulfilled within a 12 month period.

We would be delighted to email the package details to your loved one on the date that you wish them to receive the Gift and we will also send them 2 reminders, 6 months and 3 months before the package expires.

What’s the difference between Classic and Premium e-Design Service?

Classic e-design is the lightest package and is suitable for rooms that require just a bit of professional support. It does not include 2D Scale Floor Plans or 3D Models. The classic service will also provide budget-friendly furniture, with a minimum FF&E Spend of £1500. It also only accommodates one design revision.

The Premium e-design includes a 2D Scale Floor Plan with Furniture layout and a 3D Model walkthrough. It also gives you access to some Trade discounts which means you will definitely make your money back with savings on select pieces. Premium also gives you 1 extra design revision and longer post-handover email support.

 

Do you offer full interior and bespoke design services?

Oh yes, as we return to a pre-pandemic state of affairs, we are taking in-person and bespoke bookings. Check out our Turnkey Interior Design Service on our Menu of Services and book a FREE Discovery Call to learn more.

 

Can I get a Refund for e-Design Services?

Thanks for asking. Unfortunately, as there is a lot of work, research, and expertise that goes into preparing your e-design package, this is not possible. Thankfully you can request a FREE 15-minute Discovery call to first evaluate if this is the right solution for you. Furthermore, to ensure you’re fully comfortable with implementing the design, we’ve included post-handover support in all packages, as well as design revisions if you require changes and would like to refine your design.